Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Reply Warranty

  • Each ticket you submit to our technical help and support crew will be answered in less than 60 mins. The regular inquiries will be answered immediately. Yet, if the help question you have sent requires some help from a trained administrator, we will address the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Top–quality Customer Assistance Service

  • We’ll be online for you round the clock to supply useful information and technical support and to aid you with any difficulty that you might come across while you are supervising your virtual server. We can easily aid you with all installed in advance software, like your OS, server administration panel (in accordance with the VPS type) and the Control Panel produced solely by us.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Control Panel that is provided as a gift in your virtual server, you’ll find an insightful Help zone, containing all that you should be informed on when running your websites and software packages. We have included a wide selection of how–to articles and reviews and video guides that show the fundamental web site managing duties in an easy to read manner.