1 hour ticket response
We are dedicated to supplying a prompt and appropriate answer to each ticket submitted by a user. Our skilled support engineers will review your problem and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all tickets. In fact, the average technical support ticket response time has proven to be 20 minutes.
A First–Class Client Support Service
Each member of our support staff has many years of experience in the Linux website hosting market and most of them have worked for us for at least five years. They are all eager to reply to all your requests in the most professional manner possible.
A User–Friendly Help Center Section
In the Control Panel you’ll find an easy–to–browse Help Center section where you can find quick suggestions on how to use our services. You can get the answers to your inquiries in the F.A.Q. library, find more info in the web hosting account management articles or check the educational video tutorials.
