Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help Center section integrated into your Control Panel offers a collection of help articles and regularly asked questions. Aimed towards fixing any common issue that you might have, they are compiled by our support team of seasoned technicians.

  • Top quality support service

  • Instructional Videos

  • If you’d rather watch how a task is carried out or how an issue is remedied, instead of just reading about it, have a look at our selection of how–to video tutorials. They cover various issues and will help you swiftly understand how to work with the Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 help desk support service and a 1–hour response time guarantee. Our expert technical support engineers will be available night and day to answer your questions and to settle any problem that you might encounter. Simply send a customer support ticket from the Help section and we’ll reply back to you in no time.