A 99.9% Server Uptime
The advantage of developing your very own website hosting platform is that you do not have to be worried about compatibility issues – you design a specific set of software applications in such a way as to work with a specific set of hardware parts. The outcome is something a lot more stable and dependable, since there are less possible chances of failure. We have set up our cloud hosting system using tried and tested hardware components plus a seriously tweaked version of SELinux so as to create a really riskless environment for your personal sites.
This is the reason why, with all our Linux website hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s very important that you also set up your own network infrastructure. Because of this, we set up a custom–configured internal network in each one of our datacenters. Based on world–class Juniper switches and routers, our internal network allows for extra–fast data transfer speeds and is fully redundant.
Thus, you can enjoy a 99.9% network uptime in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe and in our datacenter in AU, no matter which web hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your hard–earned cash on the line, you cannot feel really secure. That’s why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel pleased with our hosting service or if you need to use a more robust web hosting solution, such as a Linux VPS web hosting packages or a dedicated servers hosting packages – you will receive a full refund, without any obscure fees or return charges.
24/7 Technical Support
If you happen to manage a web hosting firm, your technical support engineers are of chief importance. For this reason, we’ve carefully hand–picked a very capable group of technical support engineers, each with several years of training behind his back. Thanks to them, we offer 24x7 support with all our hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All helpdesk tickets are answered in less than 1 hour and our average ticket response time is below twenty minutes!