Live Chat Support in Website Hosting
In addition to the telephone and ticket support, we supply live chat support as well. You're able to contact us every single day, including holidays and weekends, and we will give you more info about the Linux website hosting that we offer in case you are not a customer yet, or about common and billing questions if you already have a user profile. Although for entirely tech issues you'll have to open a trouble ticket to our tech support team, since such issues will require more time to be resolved, you can still get in touch with us through the live chat for some tech details. For instance, we will assist you to set up an e-mail address in your email client or troubleshoot multiple problems, saving you a long time. Even when our phone lines are already off for the day, you'll be able to speak with a live person.
Live Chat Support in Semi-dedicated Hosting
We offer live chat support as a part of our services, therefore if you have any kind of questions regarding our Linux semi-dedicated hosting packages, you will be able to speak with our customer care team at any time no matter if you've already obtained an account or not. Generally, the chat service is intended for billing, pre-sales and basic questions and problems, yet we can assist you with many technical questions too. We can help you choose the optimal package for your websites in case you don't have an account yet, we can respond to all the billing questions or concerns you could have or we can help you with installing your new email address on your personal computer or smartphone - all this will be done in a timely manner since our live chat service is accessible all the time, every single day. No matter when you require support, you are able to talk with a representative and save considerable time.